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Following a systematic Capture-Code-Share process, SwRI assists clients in
retaining the valuable expertise within their
organization. |
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SwRI maintains a set of tools
that support on-demand retrieval of expert knowledge
and assist clients in maintaining capture
priorities. |
A growing number of organizations are in
danger of losing the valuable knowledge that exists within the
minds and practices of their experts. Baby boomers are retiring.
Experts move to new areas or new organizations and a void is
often left behind if their valuable tacit knowledge isn’t
captured. Based on how experts build their knowledge areas over the years,
Southwest Research Institute has developed a process
designed to effectively extract the knowledge that is important
to the organization and that must be preserved for the current
and upcoming workforce.
Capture-Code-Share Model
SwRI’s Capture - Code - Share model focuses on:
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Identifying what knowledge is of value
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Capturing the knowledge
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Coding it in a manner that supports discovery and reuse
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Sharing the knowledge in a variety of ways,
such as mobile devices, web platforms, social networks
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Maintaining a culture that embraces open sharing
Tools and Prototypes for Sharing
Expert Knowledge
Tools and prototypes used by SwRI engineers for sharing expert
knowledge include:
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Searchable repositories
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Digital players
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Mobile players
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Social exchanges
For more information about expert knowledge
sharing capabilities and techniques at SwRI or how you can contract with
SwRI, please contact
Susan Porter, at
susan.porter@swri.org
or (210) 522-2812. |
