Training Topics
Workforce Development


Contact Information

Bill Rafferty
Manager
Process Improvement Engineering
(210) 522-5865
wrafferty@swri.org

Workforce development training topics are offered by Southwest Research Institute (SwRI) including:

  • Process improvement for your business performance 
  • Employee training
  • Staff development needs

Our broad capabilities enable rapid curriculum development for any aspect of service processes or product manufacturing.

Current client interests include:

  • Kaizen event facilitation
  • Lean manufacturing
    • Principles of lean
    • Value-stream mapping
    • Cellular manufacturing
    • Flow manufacturing
    • Problem solving
    • Pull / kanban systems
    • Lean six sigma
  • Lean healthcare
    • Cycle time improvement
    • Cost reduction
  • ERP—enterprise resource planning
    • Software selection
    • Software implementation
    • Return on investment (ROI) improvement of existing systems
  • Quality improvement
    • Manufacturing
    • Distribution and service delivery
    • Healthcare patient safety and satisfaction
    • Healthcare process variability reduction
    • ISO 9001:2000 implementation, including compliance to other related aerospace, automotive and medical industry specific standards
    • Six sigma
  • Office staff productivity improvement
  • Specialized software application implementation
  • Technical staff project productivity improvement

Related Terminology

increased throughput  •  shorter cycle times  •  reduced operating costs  •  improve employee retention  •  employee satisfaction  •  office productivity  •  employee training  •  staff development  •  lean transformation  •  ERP  •  enterprise resources planning  •  environmental  •  quality  •  kaizen  •  ISO 9000  •  industrial engineering  •  healthcare administration improvement  •  manufacturing process improvement •  six sigma  •  ISO internal auditing  •  training effectiveness

Benefiting government, industry and the public through innovative science and technology
Southwest Research Institute® (SwRI®), headquartered in San Antonio, Texas, is a multidisciplinary, independent, nonprofit, applied engineering and physical sciences research and development organization with 11 technical divisions.
01/27/12