Events & Course Schedule

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November 3–7, 2014 – Training Within Industry (TWI) Job Instruction (JI) Training
When: November 3–7, 2014
Time: 2 p.m. – 4 p.m.
Where: Southwest Research Institute
6220 Culebra Road, Building 68
Conference Room “D”
San Antonio, TX 78238
Fee: $500/participant
Registration: SAMA
Inquiries: Debbie Santos at (210) 979-7530 or email
Course Description:

Teaches supervisors how to quickly train employees to do the job correctly, safely, and conscientiously. The objective is to help supervisors develop a well-trained workforce resulting in less scrap and rework, fewer accidents, and less tool and equipment damage. Supervisors are taught how to effectively break down a job for instruction. The method emphasizes preparing the operator to learn, giving a proper demonstration, identifying the key points in the job, observing the operator perform trial runs, and tapering off coaching while continuing to follow up.

The TWI program follows a proven four-step process: preparation, presentation, application and testing. Supervisors are given the opportunity to learn and practice the process in a confidential, low-stress, and highly supportive environment. The JI program is simple, straight-forward and easy to implement. Class materials include pocket reference cards and participant workbooks for daily use after the program has been completed.

Who should attend? First line supervisors, team-leads and managers.

November 6–7, 2014 – ISO Internal Audit
When: November 6 and 7, 2014
Time: 8:30 a.m. – 4:30 p.m.
Where: Southwest Research Institute
6220 Culebra Road, Building 68
Conference Room “I”
San Antonio, TX 78238
Fee: $650/participant
Registration: Register online
Inquiries: Barbara Harding at (210) 522-3923 or email
Course Description:

Learn the fundamentals and applications of ISO 9001 Internal Auditing. This two-day internal auditing course covers the ISO 9001:2008 Quality Management System (QMS) Standard, requirements and auditing techniques.

This internal audit training class will benefit individuals participating in an internal audit for the first time; employees of companies interested in implementation or management of ISO QMS; and quality professionals who want a refresher course. No prior audit experience necessary.

Topics covered in this Internal Auditing course will enable you to:

  • Understand the ISO 9001:2008 QMS requirements
  • Plan and conduct effective internal audits
  • Apply the proper interpretation of the standard in actual internal audit situations
  • Understand management’s role in the QMS and auditing process

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Don't see a desired class at a convenient date? We provide custom on-site training at affordable rates. Contact Barbara Harding for more information.

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TMAC South Central

Texas cities in the South Central TMAC Region include: Austin, Georgetown, New Braunfels, Round Rock, San Angelo, San Antonio, San Marcos, Seguin, Temple, Uvalde, Victoria, and Waco.

Related Terminology

lean manufacturing  •  lean healthcare  bull;  lean training  •  manufacturing assistance  •  process improvement  •  lean six sigma  •  six sigma  •   green belt certification  •  black belt certification  •  quality system  •   facility layout  •  sustainable manufacturing  •  E3  •  lean, clean and energy (LCE)

Benefiting government, industry and the public through innovative science and technology
Southwest Research Institute® (SwRI®), headquartered in San Antonio, Texas, is a multidisciplinary, independent, nonprofit, applied engineering and physical sciences research and development organization with 10 technical divisions.