Quality Assurance Services

Quality System Development

SwRI's highly trained staff assists in modifying existing quality systems or developing new systems to meet various specifications such as ISO, nuclear, DOD, NASA, FDA and EPA. This would also include training the customer's staff members to the new system requirements. In addition, assessments and evaluations can be performed to validate compliance with such systems.

Quality Manual and Procedures Review and Development

Experienced SwRI QA staff members review and consult on existing systems and procedures to improve processes, upgrade systems to new specifications, or to prepare for registration/accreditation surveys.

Quality Assurance Engineering

QA engineering services include designing document reviews, QA specification reviews, pre-award and supplier surveys, inspection planning, failure analysis and corrective action, development of contract-specific quality plans, and management reviews.

Reliability, Availability, and Maintainability (RAM) Engineering

SwRI has extensive experience in RAM engineering and safety hazards analysis for the military, the aerospace and petroleum industries, consumer products, and power, process, and medical equipment. The RAM group addresses various needs, from designing reliability and maintainability into new devices, to functional element reliability analyses, to probability synthesis for probabilistic risk assessment. Extensive reliability engineering programs are applied to components used in critical applications to assure performance in hostile environments, such as long-duration space missions.

Audit, Inspection, and Surveillance

Audit, inspection, and surveillance services typically include quality system review, source and site inspections, internal and supplier audits, and receiving and in-process QC inspections. Detailed in-process inspections are carefully planned and integrated with the production schedule at appropriate stages. These inspections verify compliance to specifications before components are made inaccessible by further processing.

Training and Qualification

Training and qualification programs are tailored to customer needs and can be held at SwRI or at customer facilities.

Software Quality Assurance and Configuration Management

In-process reviews and surveillance activities can be scheduled as appropriate to the complexity or critical nature of the software to assure compliance with standards such as ISO 9000-3, DOD-STD-498, ANSI/ASME NQA-2a, and SEI CMMI.

Calibration Services

The Institute Calibration Laboratory is accredited to ISO/IEC 17025-2005 "General Requirements for Competence of Testing and Calibration Laboratories." Laboratories that comply with this International Standard also operate in accordance with ISO 9001 or ISO 9002 (1994). This laboratory also meets the requirements of ANSI/NCSL Z540-1-1994 and any additional program requirements in the field of calibration.

Benefiting government, industry and the public through innovative science and technology
Southwest Research Institute® (SwRI®), headquartered in San Antonio, Texas, is a multidisciplinary, independent, nonprofit, applied engineering and physical sciences research and development organization with 9 technical divisions.