Workforce Solutions

Coming together is a beginning, staying together is progress, and working together is success.

"Coming together is a beginning, staying together is progress, and working together is success."
–Henry Ford

/4org/d10/msd/image of Rosie the Riveter

Workforce solutions is a critical component of any business. Some of the ways our staff assist business and our communities with workforce development include:


View current courses offered by TMAC.

Training Within Industry (TWI)

Although Lean is increasingly recognized worldwide as the most productive approach to manufacturing, most companies do not realize that Lean is actually a blend of both old and new concepts. Henry Ford knew in 1926 that he could keep the prices of his products low by shortening the production cycle and standardization, and he proceeded to build his manufacturing empire on these concepts. Set up by the Roosevelt administration after the fall of France in 1940, TWI was charged to rapidly boost industrial production, productivity and quality to sustain the war effort and was adopted by Toyota forming a cornerstone of eliminating waste, standardizing work, and creating a culture of improvement. TMAC has instructors certified by the TWI institute to help you implement TWI in your facility.

There are three elements to the TWI training:

  • TWI – Job Methods Improvement

    The aim of the Job Methods Training program is to help produce greater quantities of quality products in less time by making the best use of the people, machines, and materials now available. Supervisors are taught how to break down jobs into their constituent operations. They question details and develop new methods by eliminating, combining, and rearranging these details.

    Click here to download the original (circa 1945) JM pocket card!
  • TWI – Job Instruction for Standardized Work

    The objective of Job Instruction is to help supervisors develop a well-trained workforce resulting in less scrap and rework, fewer accidents, and less tool and equipment damage. Supervisors are taught how to effectively break down a job for instruction. The method emphasizes preparing the operator to learn, giving a proper demonstration, identifying the key points in the job, observing the operator performing trial runs, and tapering off coaching while continuing to follow-up.

    Click here to download the original (circa 1945) JI pocket card!
  • TWI – Job Relations

    Problems come in two basic forms - those dealing with products and processes, and those dealing with human behavior and relationships. JR emphasizes that people must be treated as individuals. Supervisors are given foundations for developing and maintaining good relations to prevent problems from arising. Principles include providing constructive feedback, giving credit when due, telling people in advance about changes that will affect them, making the best use of each person's ability, and earning the employee's loyalty and cooperation. When problems do arise, it teaches supervisors how to get the facts, weigh them, make the decision, take action, and check results.

    Click here to download the original (circa 1945) JR pocket card!

Team Problem Solving

It is often a common practice to keep fixing the same things over and over. As a result, operators become experts at fixing rather than preventing the problems and identifying opportunities for continual improvement activities. This hands-on course provides the background and skills necessary to lead effective Root Cause Analysis in a structured, team-based, analytical approach that helps detect potential problems and can alleviate chronic failure problems within an organization. It uses the DMAIC model as the systematic approach to solving product/process related problems and provides hands-on application of basic problem solving tools and techniques including process mapping, fishbone diagramming, brainstorming, affinity diagramming, 5 why's and others. The Team Problem Solving workshop utilizes a hands-on Catapult exercise throughout the session to demonstrate the concepts presented in class.

10-Hour OSHA General Industry

This comprehensive, two-day training workshop will focus on the OSHA regulations that the Department of Labor has selected as an "authorized" ten-hour program for any business that must comply with the general industry regulations... 29 CFR Part 1910. Topics covered in this course include:

  • An introduction to OSHA as a regulatory agency
  • Learn how OSHA regulates the workplace
  • Understand what happens during an enforcement inspection
  • Learn what is expected for a company to be in "compliance"
  • Understand how to read and use the CFR as a tool for compliance
  • Understand how to find any OSHA regulation by its reference
  • Learn how to comply with the Subparts within 29 CFR 1910

OHSAS 18001

The aim of OHSAS 18001 is to assist organizations in managing and controlling their health and safety risks and improving their OH&S performance.

24-Hour Initial HAZWOPPER

Employees involved in voluntary cleanup operations, government ordered cleanup operations, corrective actions, or operations at any treatment, storage and disposal facility must be trained under the HAZWOPPER standard 29 CFR 1910.120(e). Topics covered in this course include:

  • Site and safety plan
  • Safety, health and on site hazards
  • Minimizing hazard risks at work
  • Safe engineering controls and equipment on site
  • Decontamination procedures
  • Emergency response plan
  • Use of protective equipment

8-Hour HAZWOPPER Refresher

Employees designated to respond to hazardous material incidents are required to complete Hazardous Waste Operations and Emergency Response training (HAZWOPPER). First responders at the operations level are individuals who respond to potential or actual releases of hazardous substances in a defensive fashion. Their response is to protect people, property, or the environment from the effects of the release. Their function is to contain the release from a safe distance, keep it from spreading, and prevent exposures. Topics covered in this course include:

  • Introduction to the HAZWOPPER regulation - First Responder Awareness and Operations Level requirements
  • Basic chemistry and toxicology for emergency response
  • Chemical hazard recognition and release response evaluation
  • Implementing an emergency action plan
  • Personal protective clothing – chemical protective clothing - respirators
  • Spill containment and control – sorbent systems
  • Basic blood-borne pathogen response in chemical emergencies
  • Final classroom written exam and course certification

TMAC South Central

Texas cities in the South Central TMAC Region include: Austin, Georgetown, New Braunfels, Round Rock, San Angelo, San Antonio, San Marcos, Seguin, Temple, Uvalde, Victoria, and Waco.

Related Terminology

workforce training  •  Training Within Industry (TWI)  •  job methods (JM)  •  job instruction (JI)  •  job relations (JR)  •  team problem solving  •  OSHA education  •  OSHAS 18001  •  HAZWOPPER  •  safety training

Benefiting government, industry and the public through innovative science and technology
Southwest Research Institute® (SwRI®), headquartered in San Antonio, Texas, is a multidisciplinary, independent, nonprofit, applied engineering and physical sciences research and development organization with 10 technical divisions.
07/13/16